Warranty Policy

1. Warranty Period

• Used / second-hand engines: 3 months or 5,000 km, whichever comes first, from the date of purchase.
• New and reconditioned engines: as stated on your invoice.

This warranty is in addition to your rights under the Consumer Protection Act, including the 6-month implied warranty of quality on goods, where applicable.

2. What Is Covered

The warranty covers the engine's major internal mechanical components, namely the engine block, cylinder head, crankshaft, camshaft, pistons and connecting rods, against mechanical failure caused by a pre-existing defect.

3. What Is Not Covered

• Ancillary and wear parts such as turbos, injectors, sensors, alternators, starters, water pumps, belts, gaskets, seals, clutches, and oil leaks.
• Damage caused by overheating, lack of oil or coolant, incorrect fuel, over-revving, racing or modification.
• Damage from incorrect installation or from faulty parts transferred from the old engine (for example radiators, fans, hoses or wiring).
• Labour, towing, fluids, hire-car or any other consequential costs.

4. Warranty Conditions

1. The engine must be fitted by a qualified mechanic or registered workshop, and an invoice showing the fitment must be kept.
2. New oil, oil filter, coolant, spark plugs or glow plugs, and timing belt / chain kit (where applicable) must be fitted at installation.
3. The cooling system, including the radiator and thermostat, must be checked and in good working order.
4. Warranty seals and markings on the engine must not be removed or tampered with.
5. The engine may not be stripped or repaired without our prior written approval.

5. Making a Claim

1. Stop using the vehicle as soon as a fault is noticed, to avoid further damage.
2. Contact us on 041 516 0485 or info@enginexpress-autoparts.co.za with your invoice number, the fitment invoice and a description of the fault.
3. We may ask for the engine to be returned for inspection. Once a claim is approved, we will repair or replace the engine, or refund the purchase price if a suitable replacement is not available.